Careers at MFHS

Maternal and Family Health Services, Inc. welcomes employment inquiries from individuals who have an interest in working in prenatal and family health and nutrition. Positions may become available at any time, anywhere within our 16-county service area.

With our core values as our guide, Maternal and Family Health Services is fully committed to be an organization that embraces diversity, equality and inclusion; both in our workforce and the communities we are privileged to serve.

MFHS is committed to a healthy work life balance. We offer competitive salary and an excellent benefit package that includes:

  • Medical/Dental/Vision
  • 11 Paid Holidays
  • Generous Paid Time Off
  • Company Matched 401K
  • No Weekends/No Holidays
  • Company Paid Life and Disability

Our current openings include:

Medical Assistant – Lackawanna County
Medical Office Assistant – Lackawanna County
Program Assistant – Berks County
Registered Nurse

 

Medical Assistant – Lackawanna County Apply For This Job 

Maternal and Family Health Services’ programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well.  We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.  

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time Medical Assistant at our Circle of Care location in Lackawanna County. 

JOB SUMMARY 

The Medical Assistant will be expected to perform clinical duties as a part of the healthcare team which include, patient intake and evaluations, vital signs, obtaining blood draws, obtaining and recording patient histories, performs patient counseling and medication administration under the supervision of the Medical Provider. The Medical Assistant also provides administrative support to the medical office as well as clinical responsibilities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

  • Obtains patients’ vital signs, history and prepares the patient for examination 
  • Obtains laboratory and blood samples and prepares specimens for processing and shipping 
  • Performs office testing including pregnancy and STD testing  
  • Preps exam rooms for clinical procedures and assists Providers with patient care 
  • Prepares and administers immunizations and injections of medications under the direction/supervision of the Medical Provider 
  • Clean and sterilize instruments and dispose of contaminated supplies 
  • Performs daily inventory and ensures stocking of supplies for exam rooms and lab 
  • Review and complete electronic health record tasks daily 
  • Answer incoming calls, screen calls and route to appropriate individuals or respond to inquiries as required 
  • Schedule patients for return visits to maintain efficient clinic flow and assist in all front office duties as assigned 
  • Verify necessary components of various programs, i.e., income, identification, residency, insurance eligibility and sliding fee scales. 
  • May be assigned to other MFHS family planning centers as needed

MINIMUM QUALIFICATIONS REQUIRED 

  • High School Diploma or G.E.D. required. 
  • Graduate of a Medical Assistant program 
  • 1+ years’ experience in a Medical Office preferred 
  • Bilingual (English/Spanish) preferred 
  • Experience with Electronic Medical Records 
  • Experience with Phlebotomy 
  • Child Abuse, PA Criminal Record & FBI Clearances 
  • Excellent customer service and communication skills 
  • Ability to perform operations with units involved in measuring and weighing 
  • Basic math skills such as adding, subtraction, division and reducing fractions 
  • Ability to lift 25 lbs. regularly 
  • Constant standing, turning, twisting, reaching, and sitting for long periods of time 
  • Occasional pushing, pulling, squatting, and walking 

Medical Office Assistant – Lackawanna County Apply For This Job

Maternal and Family Health Services’ programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well.  We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time Medical Office Assistant at our Circle of Care location in Lackawanna County.

JOB SUMMARY

The Medical Office Assistant is responsible for the collection of patient data and the performance of screenings for patient eligibility determination across all MFHS programs. This position performs duties to assure optimum customer service and support of clinical services in accordance with organizational goals and program procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Greet and announce clients and guests promptly in a courteous, inviting manner in accordance with agency guidelines.
  • Ensure the correct encounter type, provider and location is correct. Confirm that patient demographic information is completed and updated at each visit.  Obtain consents/patient signatures as per protocol.
  • Collects accurate patient demographic data, insurance information and verification eligibility for each patient visit and consistently enters patient data into client files and databases as required and/or necessary. Obtains insurance cards and scans into the patient chart.  Processes necessary billing forms for all programs.
  • Complete billing for each program per agency policy. Ensure patient co-pays are received and payment plans are offered and completed at time of service indicated.
  • Schedule clients according to assigned schedauling templates across all programs. Utilize scheduling templates to ensure appointments are accurate according to pre-determined schedule and adjust only with direction from management.
  • Follow up on missed appointments and confirm patient appointment as per program protocol and document in the patients record to include actions taken.
  • Process referrals and or testing for clients as ordered by Clinical Care Providers at checkout in an efficient manner with documented follow-up in NextGen. Prepare and print order referrals for patients as directed and document follow-up in chart.
  • Manages medical records according MFHS protocols. Ensures all consents, HIPAA and Disclosure of Information Template are completed in NextGen and confidentiality alerts are added as appropriate; ensure PHI log and Release of Records is completed, documented, and scanned into patient record.
  • Prioritize processing all scanning per protocol including scanning documents into correct patient chart, name of document, correct date of document/test, correct category, and sent to the provider/nurse PAQ or task group as indicated.
  • Collect and distribute client satisfaction surveys or other promotional items as directed on an ongoing basis. Encourage feedback from clients and alert Coordinator/Director of issues on a consistent basis.  Ensure Marketing tab is completed.
  • Maintain neat and orderly work area to ensure all team members have clear direction to fulfill completion of tasks in your absence.
  • Field incoming calls and prioritize medical questions to clinical staff per protocol. Documents calls in patient charts and tasks the call to appropriate clinical staff for follow-up.
  • Assist clinical staff in end of day operations as assigned and assist in stocking of office supplies. Responsible for opening and closing of the office as assigned.

MINIMUM QUALIFICATIONS REQUIRED

  • High School Diploma or G.E.D. required.
  • Associates Degree preferred by not required
  • 1-3 years’ experience preferred
  • Bilingual (English/Spanish) preferred
  • Child Abuse, PA Criminal Record & FBI Clearances
  • Excellent customer service and communication skills
  • Ability to perform operations with units involved in measuring and weighing
  • Basic math skills such as adding, subtraction, division and reducing fractions
  • Ability to lift 25 lbs. regularly
  • Constant standing, turning, twisting, reaching, and sitting for long periods of time
  • Occasional pushing, pulling, squatting, and walking

 

PROGRAM ASSISTANT – Berks CountyApply For This Job

Maternal and Family Health Services’ programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well.  We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time Program Assistant for our WIC (Women, Infants and Children) program in Berks County.

JOB SUMMARY

The Program Assistant is responsible for the collection of data and the performance of screenings for client eligibility determination. The position performs duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Explain the purpose of the program and provide an overview of what to expect during the appointment. Explain the “WIC Rules” and “Participant’s Rights and Responsibilities”.
  • Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.
  • Perform and record hematological and anthropometric measurements.
  • Provide and document nutrition and breastfeeding contacts according to policy.
  • Provide food instruments and explain the food list and procedure for use of E-WIC card.
  • Provide and document appropriate and required referrals to clients.
  • Schedule WIC appointments per set guidelines.
  • Attend regular training sessions and updates as directed.

MINIMUM QUALIFICATIONS REQUIRED

  • High School Diploma or G.E.D. required.
  • Associates Degree preferred by not required
  • 1-3 years’ experience preferred
  • Bilingual (English/Spanish) preferred
  • Child Abuse, PA Criminal Record & FBI Clearances
  • Excellent customer service and communication skills
  • Ability to perform operations with units involved in measuring and weighing
  • Basic math skills such as adding, subtraction, division and reducing fractions
  • Ability to lift 25 lbs. regularly
  • Constant standing, turning, twisting, reaching and sitting for long periods of time
  • Occasional pushing, pulling, squatting and walking

REGISTERED NURSE – Nurse Family Partnership – Apply For This Job

Maternal and Family Health Services’ programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of NEPA’s women, children and families with information, education, and quality care, MFHS is currently seeking a Registered Nurse for our Nurse Family Partnership Program in Luzerne and Carbon Counties.

JOB SUMMARY

The Nurse-Family Partnership (NFP) Nurse Home Visitor is responsible for providing comprehensive nursing services to women and their families eligible for the NFP Program. Nurse home visitors are responsible for maintaining the highest standards in clinical nursing practice and adherence to the NFP model, and to policies, procedures, guidelines, and standards of NFP and of Maternal and Family Health Services, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.

  • Performs home visiting to women and their families eligible for the NFP Program and in accordance with the NFP model and guidelines, adheres to the nursing processes, and utilizes concepts of reflection and motivational interviewing.
  • Develops therapeutic relationships with up to 25 clients (anticipated case load).
  • Assesses physical, emotional, social, and environmental needs of women and their families as they relate to the NFP domains and assists them in establishing goals and outcomes.
  • Provides education, support, and referral resources in assisting women and their families in attaining their targeted goals using a variety of teaching tools (e.g. books, DVD’s, etc.)
  • Consults and collaborates with other professionals providing services to women and families.
  • Formulates nursing diagnosis based on nursing assessment and client goals.
  • Utilizes strengths and needs assessment in conjunction with client goals to formulate client education plan and evaluates client progress toward stated goals and NFP outcomes.
  • Schedules home (and alternate visits such as telehealth) in accordance with client goals and NFP outcomes, including joint visits with NFP Nurse Supervisor every four months.
  • Accurately assesses, develops strategies, and engages professional development to meet their own learning needs and all NFP Nurse Home Visitor competency requirements.
  • Meets with NFP Nurse Supervisor weekly for clinical supervision and utilizes reflective practice in supervisory sessions, and attends/participates in biweekly case conferences, and biweekly staff meetings.
  • Provides information for timely and accurate data input to the NFP CIS and participates in review and analysis of the CIS reports for achievements and areas for improvement.
  • Participates in quality improvement efforts.
  • Maintains confidentiality, documents appropriately and completely in a timely manner.
  • Supports policies, procedures, guidelines, and standards of NFP and MFHS.
  • Participates in community coalition in support of NFP and promotes public awareness of NFP as requested/required; and develops and maintains community relationships for referrals.
  • Stays informed of current health care developments to provide safe, quality nurse home visiting services and establishes and records progress toward annual goals.

MINIMUM QUALIFICATIONS REQUIRED

  • Associates/Bachelor’s Degree – candidate will be expected to enroll in BSN within 2 years of employment and completion within 5 years
  • Experience in maternal/child health, public health, home visiting preferred
  • Current PA RN License and CPR Certification
  • Child Abuse, PA Criminal Record & FBI Clearances
  • Valid driver’s license, current insurance policy and access to a vehicle
  • Excellent customer service and communication skills
  • Ability to walk and/or occasionally climb stairs while carrying up to 25 lbs
  • Must be able to work flexible hours Monday-Friday including some evenings to accommodate client needs

NEW: Click “apply for this job” next to the position you are interested in to apply online.

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NOTE: Open positions will be posted for 30 days, unless otherwise stated. Maternal and Family Health Services reserves the right to fill the position prior to the expiration of the posting period.

Maternal and Family Health Services is an ADA and EEO employer.  Persons representing all aspects of diversity are encouraged to apply.