Coronavirus Disease (COVID-19) Updates

UPDATED 3/24/20, 8:00 AM: Additional changes in Service Delivery Across All MFHS locations

For the safety of our staff and the families we serve, additional changes have been made to services available in select locations starting Monday, March 23, 2020.

MFHS Family Planning Centers in Hazleton, Pottsville, Circle of Care, Scranton, and Hawley, are open for limited services.  Please contact your Family Planning Center https://www.mfhs.org/our-programs/reproductive-health/locations/ for details.  Your provider can offer phone consultations, alternatives for visits, and additional contraceptive options if needed.     

MFHS WIC Nutrition Centers: the following WIC Nutrition Centers will be OPEN FOR LIMITED SERVICES* (see below for more details on limited WIC services): 

  • Berks County WIC Center in Reading  
  • Bradford County – Towanda WIC Center 
  • Carbon County WIC Center in Lehighton 
  • Lackawanna County – Scranton WIC, Circle of Care in Scranton
  • Lehigh County – Lehigh Valley WIC Center, Allentown 
  • Luzerne County – Wilkes-Barre WIC Center, Hazleton WIC Center 
  • Monroe County – East Stroudsburg WIC Center 
  • Montgomery County – Lansdale WIC Center, and Pottstown WIC Center  
  • Schuylkill County – Pottsville WIC Center
  • Tioga County – Wellsboro WIC Center 
  • Wayne County – Hawley WIC Center

The following locations are CLOSED effective Tuesday, March 24, 2020 and until further notice 

  • Berks County – Kutztown WIC satellite 
  • Lackawanna County – Carbondale WIC satellite at the YMCA; Alder Street WIC satellite in Scranton; Jermyn WIC Center 
  • Luzerne County – Nanticoke WIC satellite at Head Start; West Side WIC satellite at RHC in Edwardsville 
  • Monroe County – Tobyhanna WIC Center 
  • Montgomery County – Norristown WIC Center
  • Northampton County – Easton WIC Center
  • Pike County – Dingmans Ferry WIC satellite 
  • Schuylkill County – Shenandoah WIC Center; Tamaqua WIC Center
  • Sullivan County – Sullivan County WIC satellite in LaPorte
  • Tioga County – Elkland WIC satellite at Head Start 
  • Wyoming County – Tunkhannock WIC Center

If you have an upcoming appointment at the WIC locations on the above “closed” list, you will be contacted by a WIC staff member who will provide further instructions on how to access WIC services. Please do not come to the locations listed above as they will be closed. You will be able to go to another nearby WIC Center for benefit pick up (eWIC card re-loading) appointmentsPlease note the operational hours at WIC locations that are open may have changed due to the COVID-19 crisis.  WIC Centers are open for scheduled appointments only.  Please call ahead before coming to the WIC Center.

*Limited WIC services include the following:  

Benefit pick up (eWIC card re-loading) appointments  

  • These will be quick appointments to minimize time spent in the WIC Center.  
  • WIC nutritionists will be available via phone to answer your nutrition or infant and child feeding questions. 
  • Do not bring children or other family members to these appointments.  Only the endorser or proxy needs to come to the WIC Center for eWIC card re-loading.

Re-Certification appointments (appointments that require an assessment by a WIC nutritionist) 

  • Re-Certifications will be temporarily conducted over the phone.  
  • If you have this type of appointment scheduled on or after March 17, you will receive a phone call from a WIC nutritionist prior to your appointment.  
  • When you come to the WIC Center, you will only need to have your eWIC card re-loaded.  You willnotneed to bring your children for the visit. This will minimize your time in the WIC Center.

If you are not able to get to the WIC Center for eWIC card re-loading, you can designate a proxy to come to the WIC Center for you.  Please contact your WIC Center to arrange for this over the phone. 

In order to limit exposure, we ask that you please limit the number of people that you bring with you to your appointment. 

At MFHS, our goal during this crisis is to continue to provide essential WIC services in a safe and effective way.  We appreciate your continued cooperation and patience.  If you have questions regarding your appointment, please reach out directly to your WIC Center https://www.mfhs.org/our-programs/wic-nutrition/wic-locations/  or call MFHS at 1-800-FOR-MFHS (1-800-367-6347) 

In the interest of the health and safety for all the families we serve, we ask that you please reschedule your appointment if you or anyone in your household has: 

Fever, chills, coughing, signs for respiratory illness or flu-like symptoms 

Or has recently: traveled out of the country, or to an area with widespread cases of Coronavirus, or if you have been in contact with anyone know to have the virus. 

Call 1-866-942-8463 to reschedule your WIC appointment. 

 

UPDATED 3/15/20, 12:00 PM:Montgomery County WIC Change in Service Delivery

Notice to WIC Participants in Lansdale and Pottstown WIC

Limited WIC services will open in Montgomery County effective Monday, March 16

  • Benefit pick up (eWIC card re-loading) appointments scheduled on or after March 16th will take place as scheduled.
  • These will be quick appointments to minimize time spent in the WIC Center.
  • WIC nutritionists will be available via phone to answer your nutrition or infant and child feeding questions.
  • Re-Certification appointments (appointments that require an assessment by a WIC nutritionist) will be temporarily conducted over the phone. If you have this type of appointment scheduled on or after March 16th, you will receive a phone call from a WIC nutritionist prior to your appointment.  When you come to the WIC Center, you will only need to have your eWIC card re-loaded.  You will not need to bring your children for the visit. This will minimize your time in the WIC Center.
  • If you are not able to get to the WIC Center for eWIC card re-loading, you can designate a proxy to come to the WIC Center for you.  Please contact your WIC Center to arrange for this over the phone.
  • In order to limit exposure, we ask that you please limit the number of people that you bring with you to your appointment.

Notice to WIC Participants Receiving Services at Norristown WIC Center

  • The Norristown WIC Center will be closed for services beginning March 16th, until further notice.
  • Anyone who has an upcoming appointment will be contacted by a WIC staff member who will provide further instructions on how to access services. Please do not come to the Norristown Center, as we will be closed.
  • Benefit pick up (eWIC card re-loading) appointments scheduled on or after March 16th will be done at another nearby WIC Center
  • Re-Certification appointments (appointments that require an assessment by a WIC nutritionist) will be temporarily conducted over the phone. If you have this type of appointment scheduled on or after March 16th, you will receive a phone call from a WIC nutritionist prior to your appointment.  You will then be instructed on where to go to receive your benefits.
  • If you are not able to get to one of other centers for eWIC card re-loading, you can designate a proxy to come to the WIC Center for you.  When you receive your call from one of our WIC staff members, you can arrange for this over the phone.

For any questions about accessing services, please call 1-866-942-8463.

At MFHS, our goal during this crisis is to continue to provide essential WIC services in a safe and effective way.  We appreciate your continued cooperation and patience.  If you have questions regarding your appointment, please reach out directly to your WIC Center (link to list of WIC Centers) or call MFHS at 1-800-FOR-MFHS (1-800-367-6347)

In the interest of the health and safety for all the families we serve, we ask that you please reschedule your appointment if you or anyone in your household has:

  • Fever, chills, coughing
  • Signs for respiratory illness or flu-like symptoms

Or has recently:

  • Traveled out of the country
  • Traveled to an area with widespread cases of Coronavirus
  • Or if you have been in contact with anyone know to have the virus.

Call 1-866-942-8463 to reschedule your WIC appointment.

UPDATED 3/12/20, 5:10 PM:Montgomery County WIC Nutrition Centers are closed on Friday, March 13

Governor Tom Wolf  announced a series of mandatory actions for Montgomery County, due to the number of presumptive positive Covid-19 cases in Montgomery County, and a number of actions that the Wolf Administration is strongly suggesting to implement across the remainder of the Commonwealth.

MFHS is closing Montgomery County WIC Nutrition Centers for Friday, March 13, and will announce updated plans for WIC services in Montgomery County before Monday, March 16.  Please check this website for updates.

Click here for the details of Governor Wolf’s announcement: https://www.governor.pa.gov/newsroom/gov-wolf-sec-of-health-outline-covid-19-mitigation-guidance-for-montgomery-county-commonwealth-of-pennsylvania/

COVID-19 Prevention Tips

UPDATED 3/12/20, 9:30 AM: Maternal and Family Health Services is closely monitoring  the Covid-19 situation. There have been identified Covid-19 cases in our service area, but we have yet to see a significant outbreak of confirmed cases.  As of now, there are no changes to MFHS operations.

This webpage will provide ongoing updates and information as it become available.

MFHS remains open for all programs at this time as we continue to monitor the situation.

In the interest of the health and safety for all the families we serve, we ask that you please reschedule your appointment if you or anyone in your household has:

  • Fever, chills, coughing
  • Signs for respiratory illness or flu-like symptoms

Or has recently:

  • Traveled out of the country
  • Traveled to an area with widespread cases of Coronavirus
  • Or if you have been in contact with anyone know to have the virus.

In the event of an emergency that causes changes in operations or other disruptions, any urgent communications to MFHS patients and clients will be sent via text or automated message if available, posted on this website, and on social media.

The most important steps you can take are to be vigilant with hand washing and personal hygiene, cautious when traveling, avoiding crowds, and taking the precautions recommended by public health experts., which include:

  • Wash your hands regularly and thoroughly
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Cough and sneeze into a tissue and discard, or the crook of your arm facing downward
  • Clean and disinfect frequently touched objects and surfaces regularly
  • Stay home when you are sick

Below are links to resources and information.

For the latest updates on Covid-19 in PA: https://www.health.pa.gov/topics/disease/Pages/Coronavirus.aspx

Centers for Disease Control – Steps to Prevent Illness: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html

Centers for Disease Control – Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html